Computer Support

In the greater Orlando area, people move fast, and businesses even faster. The last thing you need to be thinking about is how to maintain your computer and network systems when opportunities can come and go so quickly.

At Orlando Business Technology Experts, we pride ourselves on the quality of our service. We believe in proactively monitoring computer networks and preventive maintenance for computer hardware. We work towards making your computer system work optimally. It sets you free from all the worries of cost and downtime and allows you to focus on your core business.

Common issues we help you solve include:

• Reducing downtime
• Improving system performance
• Updating your software
• Overcoming lack of in-house IT resource
• Keeping your PCs and laptops working
• Installing updates and upgrades

Our Computer Support Services Consist of Three Areas: Monitoring, Maintenance and Support.

Monitoring:

What it does

• Checks health status of your workstations constantly
• Builds up a clear picture of each workstation
• Provides daily reports
• Work undertaken remotely

Benefits

• Identifies issues early on
• Helps work out where improvements can be made
• No drain on in-house resources

Maintenance

What it does

• Provides updates and upgrades
• Allows work to be carried out remotely
• Virtual technician – no need for an extra person in the office

Benefits

• Improves performance
• Helps you work smarter and faster
• Cost effective solution per workstation

Support

What it does

• Extension to monitoring and maintenance service
• Helpdesk support
• Ideal for companies with no in-house team

Benefits

• Value for money
• Less downtime
• IT issues resolved quickly
• More efficient use of resource